How to report an issue

Created by Sean Lumley, Modified on Tue, 31 Mar at 5:42 AM by Claire Owen

To report an issue:

  1. Make a note of any errors or messages you see (screenshots are helpful). Also record the date and time the issue occurred.
  2. Click the “Here to help” widget in the bottom right corner of your screen.
  3. Select “How can we help?”
  4. Enter all relevant details, including the correct issue type.
  5. Complete the captcha.
  6. Click “Send it!”

Our support team at Safehire.ai will be notified straight away. We’ll be in touch promptly and work hard to resolve your issue as quickly as possible, because empowering you to act with confidence matters to us.

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